How credits work

How credits work

Credits are the single currency for everything Asheard does on your behalf. Each rank check and each AI answer costs a known number of credits, shown before you run anything — the estimate is what you'll actually spend.

Automatic refunds

Runs charge up front for the work planned. If anything fails or an engine returns nothing usable, the difference is refunded to your balance automatically — you'll see matching "Refund — unused checks" lines in your credit activity. You only ever pay for answers you received.

Where credits come from

• Trial credits — 150 credits when you start your trial, as soon as your e-mail address is confirmed (the link in the e-mail we send when you sign up).
• Monthly plan credits — granted with each billing cycle of an active subscription.
• Top-ups — one-time credit packs that never expire, for months when you need more.

All credits land in one shared workspace balance that both modules draw from.

Plans and the trial

Rank tracking and AI visibility are separate subscriptions — take one or both. The 7-day free trial starts you on AI visibility at Starter limits; add rank tracking whenever you like. The trial needs a payment method and becomes a paid subscription when it ends, unless you cancel it on the Billing page first. Have a discount code? Enter it in the checkout — it applies from your first paid month. Cancelling a subscription keeps access until the end of the paid period; you can resume any time before it lapses.

Switch plan changes the plan on the same subscription. During the trial nothing is charged: the trial goes on, and the new plan's price applies when it ends. After the trial the price difference for the rest of the billing period is charged (or credited) at once, and a higher plan's extra monthly credits arrive straight away; moving down takes no credits back.

Partner access

Agencies in our partner programme can get a plan for a set time without a subscription, for example Agency for 30 days. A banner shows the plan and its end date. Credits for it are granted once, not monthly. When it ends, the workspace keeps what it pays for; a paid plan of a higher tier always counts.

Free things

Keyword discovery is free. The public tools are free. The changelog and this help center are free. We only spend your credits on checks you asked for.