Help center

Everything you need to get value out of Asheard — from your first rank check to reading the perception map. Can't find an answer? Write to support@asheard.com.

Getting started

→ Getting started with Asheard

From signup to your first rank check and AI visibility run in about ten minutes.

→ Teams, roles and workspaces

Invite teammates, control who sees which projects, and work across multiple workspaces.

Rank tracking

→ Rank tracking explained

Keywords, devices, locations, scheduled runs, and how to read the rankings table.

→ Discovered keywords

The free monthly report of keywords your domain already ranks for — and how to start tracking them.

→ Connecting Google Search Console

Clicks and CTR next to your positions, CTR with and without AI Overviews, searches to track and questions to ask as prompts, read-only.

AI visibility

→ Setting up AI visibility tracking

Brand profile, competitors, prompts and engines — and how the answers budget works.

→ Understanding your AI visibility metrics

AVI score, mentions, named vs sourced, the perception map, and citation gaps.

→ AI crawlers in your server logs

Upload access logs to see which AI crawlers read your site, what fails, and whether the pages they read get cited and clicked. Free; no addresses kept.

→ Products: your feed and product pages, as AI reads them

Import your product feed or store, read each product page the way AI crawlers do, and fix missing identifiers, JavaScript-only structured data, price and stock mismatches and the prices AI answers quote. Free.

→ Visits from AI assistants (Google Analytics)

Connect Google Analytics 4 to see the sessions ChatGPT, Gemini, Perplexity and other assistants send you, where they land, and whether they engage and convert. Read-only, free.

Billing

→ How credits work

What checks cost, automatic refunds, top-ups, and how plans and the trial fit together.

→ Invoices and company details

Add your company name, address and VAT ID so every invoice is ready for your accountant.

Alerts & sharing

→ Alerts and notifications

Alert rules, e-mail and webhook channels, the in-app bell, and rising-rival detection.

→ Sharing, reports and Looker Studio

Public share links, PDF-ready reports, and connecting your data to Looker Studio.

Support

→ Frequently asked questions

Quick answers to the questions we hear most — and how to reach us.

This tool shows a snapshot. Asheard shows the movie.

Track whether ChatGPT, Gemini, Claude, Perplexity and Google's AI actually recommend you — daily, per city, against competitors.

Try Asheard free for 7 days
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